Customer Reviews

Cornelius ★★★★★
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5/1=5.0

Asa and Susan exceeded my expectations on the two rooms, a hallway, and stairs. In fact, I am about to call them again to do two more rooms and a closet. Thanks for the excellent service.

Lee ★★★★★
★★★★★
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10/2=5.0

I have been meaning to write this review for a while, and now that I am getting ready to call on Asa and Susan again, I feel compelled to let others know how exceptional they are. In the past, I was always disappointed with carpet cleaners and changed companies constantly, but now I know that my carpets look freshly laid every time Susan and Asa finish. What a relief! Now I don't have to give it a thought. I felt certain that our carpets were past their prime and we were going to have to replace them, but HB does something miraculous. Plus, they work very, very hard over every square inch! The prices are great also. I tell everyone I know about Heaven's Best because I am so happy with them. One of the best things is that A and S are so friendly! What a joy in a world where so many people are surly and curt. The service is absolutely stellar beyond words and I give them the highest possible rating and recommendation.

Lisa ★★★★★
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15/3=5.0

Great job! Very professional and efficient. Thanks for doing such a great job for me!

Beverly ★★★★★
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20/4=5.0

The operator worked hard to satisfy us and was successful. He definitely made us feel that he wanted our carpet to look perfect. And even in humid weather it dried quickly.

Karen ★★★★★
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25/5=5.0

Okay, Susan and Asa are not even done yet and I already want to write a raving review. They are getting out stains that we swore were never going to go away, from black lines in doorways of closed off rooms, to makeup built up by my daughter in two different bedrooms, to a RED WAX SPILL in my sons room from when he burned a contraband candle. AMAZING so far and the house smells so fresh! Plus they are two really nice people, as if WE are doing THEM a favor by letting them tackle the job! So far...so AWESOME.

Dana ★★★★★
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30/6=5.0

Great job!

Robb ★★★★★
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35/7=5.0

Some painters got paint all over our carpet. After calling around 10 companies, Heaven's Best was the only business willing to try getting it out. The results were amazing, almost perfect! Very thankful we found them. We were selling our house and it saved us having to replace the carpet.

Terry ★★★★★
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40/8=5.0

I have had many people clean my carpets over the years. Susan and Asa's work is by far superior to any steam cleaning I've ever had. My carpets look and feel like new. My experience with them was 5 star.

Liz ★★★★★
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45/9=5.0

Could not be more pleased with the cleaning that was done for us. Both the carpet and furniture were treated with extreme care and are cleaner than I ever remember them being.

Howard ★★★★★
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50/10=5.0

Very nice job!

Ellen ★★★★★
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55/11=5.0

Carpets look great!

Ted ★★★★★
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60/12=5.0

Great job! Love the idea of no steam. Susan and Asa are truly professional, courteous, and met our expectations.Highly recommend and will definitely use again. Many thanks.

Tina ★★★★★
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65/13=5.0

Prompt, efficient company and excellent results!

Aytch ★★★★★
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70/14=5.0

Carpets look great, wish I'd called months ago. We were planning to replace them but now we think we'll just use Heaven's Best to keep them looking great.

Kathy ★★★★★
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75/15=5.0

I had used Heaven's Best several times because of superior ratings on Angie's List, and called the same number again for another cleaning. I was told that Asa and wife had take up the business in Williamson county, so was 'forced' to go with a new provider. I was a little unsure, but Asa came and provided a truly excellent cleaning for my really dirty carpets. He took his time, pre-spotted and cleaned the carpets to nearly new-looking. I have been, and continue to be, impressed by Heaven's Best as a company, and couldn't be happier to make the new acquaintance of Asa and his team for all future cleaning needs.

Mark ★★★★★
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80/16=5.0

Very satisfied with job and very professional.

Larisa ★★★★★
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85/17=5.0

He managed to get over five years of grime out of our carpets (we had a pet and have two young kids) and was reasonably priced and super friendly too. You guys should be proud to have people like Ross working for your company. I am a customer for life. Thanks Heaven's Best :)

John ★★★★★
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90/18=5.0

You have serviced us several times and we are always happy with your service

Cassie ★★★★★
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95/19=5.0

Promptness = Excellent
Appearance = Excellent
Professional = Excellent

Cheryl ★★★★★
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100/20=5.0

Great job! Got all the stains out!

Donna ★★★★★
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105/21=5.0

Very satisfied, owner & employee friendly. Carpet looks like new, esp. after several spot removals.

Malahk ★★★★★
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110/22=5.0

Promptness = Excellent
Appearance = Excellent
Quality = Excellent
Price = Good

Candy ★★★★★
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115/23=5.0

I honestly can't say enough good things about Asa and Susan. These are the kind of people you look forward to dealing with. Not only do they arrive on time and stick to the estimate they have given you, which was very low in my opinion, they also provide quality, efficient service. I would absolutely recommend them to anyone needing carpet/floor cleaning. My only regret is now we have moved out of their service area...... call on them and you won't be sorry. It's nice to know that honest people still exist! Thank you for going above and beyond my expectations!

Frances ★★★★★
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120/24=5.0

We had 5 bedrooms cleaned and a few Italian sofas. Really liked the results and were impressed with company's professionalism. Ross did a great job, the price was fair, was on time and very professional. 5 stars! Thanks.

John ★★★★★
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125/25=5.0

Got hard stains out that we tried with off the shelf chemicals "..that failed. Carpets feel an look like new too.

Tina ★★★★★
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130/26=5.0

Asa and Susan did such a great job making my Kitchen tile look like new. I am so happy with their work and they were super nice to work with ... very prompt and friendly. Will definitely refer them to friends, family and neighbors!!!

Katrina ★★★★★
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135/27=5.0

Wonderful job! The carpets looked and smelled great, and they were definitely dry in an hour. We'd had an ink pen incident with lots of dark ink staining our carpet. They were able to get all of it out and looks good as new! And now a few months later, still no sign of the ink. Won't hesitate to use them in the future.

Kent ★★★★★
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140/28=5.0

Susan & Asa were nothing short of awesome. I am the skeptical one about carpet, and wanted to rip out these stained, dog-savaged tan shag carpets. My wife convinced me to give them one more round, and opt for a good cleaning. After Susan & Asa's cleaning service, these carpets have new life! Reasonable, excellent work, great results. I highly recommend this company. Solid local folks with a great product. BRAVO!!

Sarah ★★★★★
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145/29=5.0

Thank you for doing a great job on sealing the grout on our new house. Your help with the floor tile was very beneficial. I appreciate your time and work and will definitely recommend you to friends and neighbors. Also, when we need floor cleaning services you will be the one to call. Thank you again.

Donna ★★★★★
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150/30=5.0

Asa and Susan did an excellent job! They are a friendly hard working husband/wife team who show dedication to their profession. I also like the carpet protector they applied in the Dining Room for future spills with easy clean up.

Cerise ★★★★★
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155/31=5.0

They did an amazing job getting paint off my carpet!

Steve ★★★★★
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160/32=5.0

Prompt, Professional, very pleasant to work with and they did a great job. Stains I thought would never come out are almost completely gone, we have beige carpet and you really have to look close to see any remaining stain. Will definitely recommend and use them again.

Laurie ★★★★★
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165/33=5.0

Was literally about to pull out all the carpet in our house before Heaven's Best came in. Holy Cow!. Talk about miracle workers, they look amazing and smell so fresh. Not a chemical smell but natural clean smell. I would 100% recommend this company to anyone looking to save their carpets from the dumpster. Very affordable and did an outstanding job.

Nick ★★★★★
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170/34=5.0

Very nice folks. Good quick work!

Kimberly ★★★★★
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175/35=5.0

They were wonderful!!

Gwen ★★★★★
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180/36=5.0

Outstanding job - very professional. We will use them again.

Joel ★★★★★
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185/37=5.0

Loved the service. One of our four legged family members decided to mark his territory on our new couches. We just had our second son and our extra time at home made us realize that this was worse than we thought. My wife reached out to Heaven's best and they did an awesome job. They completely eliminated the issue and even provided us with amazing in home fixes to our problem for the future. We purchased their commercial cleaning substance and it is AWESOME! We couldn't be more pleased with our service. Very professional, knowledgeable and personable.

Anne ★★★★★
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190/38=5.0

I cannot tell you how much I enjoyed working with Asa and Susan!!! They are so very pleasant to work with and do a great and amazing job. My carpets looked brand new when they left, they dried within an hour and my house smelled wonderful. Do not hesitate to contact them to clean your carpets.

Dan ★★★★★
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195/39=5.0

Everything was excellent and will call again.

Cindy ★★★★★
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200/40=5.0

I really appreciated how professional and quick they were able to schedule and clean my carpets. After holidays with tons of family and pet traffic, my carpets look like new. I will definitely call them again.

Betty ★★★★★
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205/41=5.0

Excellent and exceptional job of cleaning on upholstered chair and wool rugs, took time to do the job perfectly, with professional and outstanding results. I will highly recommend your company.

Kevin ★★★★★
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210/42=5.0

Outstanding Job!!

Dana ★★★★★
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215/43=5.0

Love it! I will use them again!

Warren ★★★★★
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220/44=5.0

On time and worked a miracle on a rental house carpet. I thought that the carpet wasn't salvageable but when they were finished boy was I wrong. The carpet looked great. Next time I need carpet service they will be my only call! Great job thank you so very much!

Chris ★★★★★
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225/45=5.0

I would love to have new carpet someday, but that keeps getting pushed back because Loren keeps making my old carpet look great!.

Dianna ★★★★★
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230/46=5.0

I found the company while doing a Google search for Oxifresh carpet cleaning which I had used before but cannot find a provider. I was not sure of the product but I gave it a try. It was wonderful. My carpet was dry in an hour. I will be calling again in 6 months if not before in order to clean my tile and upholstery.

Overall Score: 5.0
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